Job Purpose :
We are looking for a Hookah Attendant/Server who will be responsible for assisting patrons by noting their orders, serving requested hookahs, and preparing bills at the end for the customer. The Hookah Attendant/Server will also ensure customer satisfaction and maintain a healthy work relationship with other team members and staff.
– Greet customers and hand out menus.
– Take hookah orders from customers and prepare them accordingly.
– Make menu recommendations and inform patrons of any specials.
– Deliver hookahs to customers when they are prepared.
– Check that customers are satisfied with their hookahs and provide assistance if needed.
– Ensure compliance with the institution’s no smoking areas policy.
– Prepare bills upon request and ensure correct payment is received.
– Keep tables and hookah equipment clean and ready for the next guests.
– Follow all safety policies to maintain a safe work area.
– Maintain a healthy work relationship with other team members and staff.
– Sound command of the English language and ability to communicate effectively, both orally and in writing.
– Professional conduct, sound judgment, and the ability to build effective working relationships.
– Strong organizational and time management skills, with the ability to manage multiple priorities.
– Ability to work independently while also being a team player.
– Endurance to walk and stand for long hours.
– Flexibility to work in shifts, including weekends.
– Ability to remain calm and professional with difficult customers.
– Excellent interpersonal skills.
– Coordination skills to carry hookahs and relevant equipment without dropping anything.
– Minimum of four (4) CSEC subjects, including Mathematics and English.
– Minimum of one (1) year of work experience in the service industry.
– Computer literate.
– Experience working in the tourism industry would be an asset.
– Competitive salary commensurate with experience.
– Opportunities for career growth and development within a rapidly expanding company.
– Employee discounts on hookah products and services.
– Positive and inclusive work environment fostering teamwork and collaboration.
Join our team at Huqqa Jamaica and be a part of creating memorable experiences for our valued customers. Apply now and embark on an exciting journey in the hookah industry!